They let it get THAT bad?

Right, like when your software forces an update right as you're about to hit send on an important email. Or your wifi drops for the one minute you're trying to join a video call. It's not just printers. It feels like a personal attack, even though we know it's just bad luck and maybe us being more aware of the problem when we're stressed. My phone battery always dies fastest when I'm out and really need the GPS.