Serious question, I thought letting clients skip the consult was no big deal

I figured if they knew what they wanted, it was fine to just do the treatment. But a client with rosacea had a major flare-up after I caved. Now I never start without a full skin check first.

2 comments

2 Comments

faith_henderson699h ago

That "major flare-up" line really hits home. It reminds me of when I used to do hair color and a client swore she had no previous dye. I skipped the strand test, and let's just say we ended up with a very unexpected shade of green. It was a mess that took hours to fix. You just never know what someone might forget to mention, or what their skin or hair is really hiding. Now I treat every first meeting like a detective interview.

williamo279h ago

My cousin asked me to cut his hair once and I skipped the whole "what do you want" talk. Let's just say he looked like a toilet brush for a solid month lmao. Never making that mistake again.