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First time I saw my own work from a customer's angle and it clicked

I was back at a house in Austin last week re-stretching a job I did 18 months ago and noticed how flat the seams still looked compared to the old stuff nearby. What changed was I finally stopped rushing the power stretcher setup and started taking an extra 10 minutes per room to really crank the tension.
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2 Comments
markc84
markc842d ago
Oh man, that power stretcher tension is EVERYTHING. I had the same wakeup call a few years back when a customer called me back because a seam was lifting in a hallway. I realized I was half-assing the stretch because I was in a hurry. Now I spend that extra time cranking the stretcher until the carpet actually feels tight under my feet and I check the pins are biting deep. Makes a world of difference, and I haven't had a callback on a stretch job since.
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betty_stone2
betty_stone22d agoRising Star
That "feeling tight under my feet" part is exactly what I do now too.
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