Worry that being the calm voice sometimes means avoiding the real problem. Saw a guy in my old group do this, and it just let the same arguments come back every session. Felt like he was more about keeping peace than fixing anything. Ever notice how smoothing things over can make the tension worse later?

What did it say causes them to always blow up?

Honestly, you gotta have a solid contract before any work starts. I learned the hard way after a few scope creeps. List every single thing the project includes, like the homepage, about page, contact form, whatever. Any new request after that means a change order with a new price. Tbh, most clients back off when they see it in writing. It just sets clear rules so no one gets confused later.