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That one client who cried during a facial still sticks with me months later
Had a woman in her late 50s come in last March for a basic hydrating facial, nothing crazy. Midway through the massage part she just starts tearing up, like silent crying. I froze for a second not going to lie, but I kept going and asked if she was okay. She said nobody had touched her face gently in over 10 years since her husband passed. That hit me way harder than I expected. I finished the service and we just sat there talking for like 20 minutes after. She booked another appointment for next month and asked if I could do the same thing again. Has anyone else had a client get emotional during a treatment like that?
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the_eva5mo ago
Nobody had touched her face gently in over 10 years" - I mean, okay, that's a little sad but isn't it kinda dramatic to cry over a facial? Like, she could've just said she misses her husband and moved on. Feels like she was just looking for some extra attention.
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linda6265mo ago
Yeah, people get weird about strangers touching them sometimes.
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