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Serious question, I had to choose between a client's vision and what I knew was safe for her hair.

A regular client came in wanting to go from dark brown to platinum in one session, but her ends were already damaged from a box dye. I told her we could either do a full bleach now and risk serious breakage, or do a two-step process with a protein treatment first. She agreed to the two-step, and after the first treatment last Friday, her hair feels much stronger. Has anyone else had to talk a client down from a color change that would have hurt their hair?
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the_sean
the_sean1mo ago
That two-step process is smart. How do you figure out how long to wait between the protein treatment and the actual bleach?
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matthew_dixon
Oh good question, @the_sean. I read somewhere you should wait at least 24 hours for the protein to really settle in before you bleach. Gives your hair a fighting chance.
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