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Had to choose between hiring a full-time ops manager or using a consultant for our inventory mess.
Our warehouse in Austin was losing about $15,000 a month from bad stock counts and shipping errors. I went with the consultant for a six-month project to rebuild our processes from scratch. For those who've done this, how did you handle the handoff to your team after the consultant left?
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the_oliver6mo ago
Wait you were losing 15k a month? That's a crazy number to just live with. Good call getting a consultant in there fast. The handoff is the hardest part because your team has to own the new system.
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clairebaker6mo ago
Oh man, that's the worst part... We actually had the consultant train a lead from our team as their main job for the last month. Made it our system, not theirs.
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