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Used to sit on hold with the water company for 40 minutes, now I just use the city's online portal
I used to block out a whole morning every time I needed to deal with Atlanta Watershed, because calling meant 40 minutes of hold music and getting transferred twice. Then my neighbor Ray told me about the online account portal, and now I can pay my bill, report a leak, and check my usage in about 5 minutes without talking to anyone. Has anyone else had good luck with the city's online services, or is there one department that still makes you call?
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