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Paid $150 for a deep carpet clean that left stains worse
Hired a Marietta crew off Nextdoor last month, they used some enzyme spray that bleached two spots in the living room. They blamed my old stains and offered $40 off a second visit. Anyone got a reliable carpet cleaner in Gwinnett that actually tests chemicals first?
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brooke_walker232mo ago
Skipping past the obvious, this sounds like the same story I hear over and over from folks who hire off Nextdoor or Facebook. Cheap quick jobs usually mean they bring one bottle of whatever and hope it works on everything. Your carpet is not the same as your neighbor's carpet, and no one seems to test a hidden spot first anymore. It's like people forgot that basic step, same way mechanics skip telling you they used the wrong oil. I'd ask any new company for their testing routine before they even bring a machine in, and don't hand over money until they show you they're actually checking.
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