The shift from handshakes to contracts in just 10 years

I started doing pressure washing for executive office buildings back in 2014. Back then, almost every deal with a building manager was sealed with a handshake and a verbal agreement over coffee. Fast forward to last year, and I had to submit 12 pages of insurance forms just to clean a lobby in downtown Austin. Part of it is corporate lawyers taking over, but I think a lot of it came from a few bad actors who hired cheap crews and left damage behind. Now every bid requires a 3 day waiting period and digital signatures through some portal. Makes me wonder if anyone else misses the old simplicity or if I'm just being stubborn about change.

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