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I struggled when a regular client asked for an unsafe perm

Sometimes protecting hair means risking the relationship.
3 comments

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3 Comments
parkerfisher
Showing damage doesn't ALWAYS change their mind, sadly.
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angela_torres
Did you explain why it would damage their hair? I always offer a deep conditioning treatment or a different style instead. They usually come around when they see you're trying to protect their hair.
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cora_jenkins
Tbh, when you say they usually come around, that's key. I've found showing them a quick picture of what heat damage looks like really makes it click. Honestly, it turns the whole conversation around.
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