PSA: Choosing between a new CRM and fixing our old one almost tanked our Q2 sales.

We had to pick between a full Salesforce migration or paying a contractor $15k to patch our busted in-house system. We went with the patch job to save cash, but it crashed during our big spring promo. Lost about 40 leads before we got it back up. Anyone else regret a short-term fix over a real upgrade?

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1 Comment

robert24822h ago

Ouch, that "lost about 40 leads" line is brutal. It's the classic trap of saving money now to pay way more later. We did something similar by delaying a server upgrade, and the crash cost us more in downtime than the new hardware would have. That short-term fix always seems smarter until it falls apart at the worst possible time.