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Our inventory system crashed right before Q4 rush

Our inventory tracking software went down last Tuesday morning, right at the start of our busiest shipping quarter. We lost access to 3,000+ SKU records and had no backup synced since the weekend. I had to pull five people off their normal jobs to do manual counts in the warehouse for two straight days. Turns out our IT guy had skipped the latest security patch because he was "too busy." Now I'm looking at a cloud-based system with automatic backups instead of that old server setup. Anyone else here deal with a crash that nearly killed your holiday sales?
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2 Comments
matthewgonzalez
matthewgonzalez5d agoMost Upvoted
Too busy" to save the company, classic.
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jenny_carr52
jenny_carr525d agoTop Commenter
Buddy of mine pulled that same move right before layoffs hit.
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