Why does nobody talk about the bait and switch at the Dallas auto auction shipping desk
I was at a dealer auction in Dallas back in March and booked shipping right there at the desk in the lot, quoted $650 for a truck to Phoenix. Two days later the dispatcher called and said the price was now $1,050 because my pickup window was "too tight," which was never mentioned when I paid the deposit. I compared three other brokers that night and all of them quoted $600 to $750 for the same route with the same pickup window. The lesson for me was to get the quote in writing with the pickup window spelled out before handing over any deposit, and to compare at least three carriers before the gavel drops. Now I line up shipping before I even bid, not after. Has anyone else gotten the "your window is too tight" call from a broker, and did you just eat the extra cost or walk?