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Just realized the guy next to me at the DMV ranked car shippers by how they answered the phone
Was sitting at the DMV in Fort Wayne last month waiting on a title transfer, and the guy next to me was on speaker with three different shipping brokers in a row. The first two picked up in under two rings and gave him a quote in about 30 seconds flat, and he crossed them right off his list for being too slick. The third one had a dispatcher who sounded half asleep and took 5 minutes to find the rate, and the guy goes "that one, that one's real." Been thinking about it ever since. Has anyone else picked a shipper based on phone vibes like that?
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