A customer's offhand remark about my ladder setup made me rethink everything
I was finishing a sweep on a tall colonial in Springfield last Tuesday, and the homeowner, an older guy who used to be a roofer, watched me pack up. He said, 'You know, you're putting a lot of trust in that single stabilizer bar on the uneven ground.' I'd been using my 28-foot extension ladder the same way for years, always felt fine. But he was right, I was getting lazy about checking the base level. The next day, I started using my leg levelers on every single job, no exceptions, even on what looks like flat driveways. It adds maybe two minutes to setup, but I sleep better at night. Anyone else have a simple safety habit they picked up from a client?