Honestly that sounds like a nightmare. Did you check if it was maybe archived or moved to a different section on your profile? Tbh I've started saving everything locally now because stuff like this happens. What did their support say when you contacted them?

Honestly, that line about it being "the only thing that worked" is so real. Some hair just laughs at the standard rules. Tbh it's frustrating when you have to go through so many tries to finally get it right.

Eighty dollars for a machine that just makes hot garbage soup? That's brutal. You'd think for that price it would actually, you know, compost things. My neighbor had one and it just sat there buzzing and making the whole kitchen smell like a damp basement. The whole point is to avoid the mess, not create a new weird science project.

My buddy found a real one after six months.

Freezing drives is a last-ditch trick for newer hardware with stuck parts. That old drive probably has different failure points, like degraded coatings. You might just kill it for good with the moisture.