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Rant: our invoice system went from paper to portal and nobody asked the crew
Five years back I could hand a paper invoice to the shop owner, he'd sign it, and I had my money by Friday. Now everything runs through this portal with a 14 day approval step and a login I reset every single month. Last week a $640 load sat unpaid for 11 days because the system needed a manager to click approve while he was on vacation. The switch happened when our billing got moved under a new office manager in Tulsa who wanted everything in one place. Anyone else get pushed onto a portal that made getting paid slower instead of faster?
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hugo_coleman2819d ago
Used to figure the portal stuff was just the cost of doing business these days and I should quit complaining. Then a manager being on vacation held up my money for 11 days, and that told me the whole setup only works if nobody ever takes time off. A paper invoice with a signature never needed a backup approver.
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