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Talked with a client in a new apartment building about their smart home setup
She said she felt safe but also a bit watched because everything was connected. It made me think about how we sell these systems. We always talk about security, but maybe we should talk more about giving people control over their own space too. How do you guys handle that talk with customers who are nervous about tech?
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ivan406mo ago
Oh man, that's the whole thing right there. We push this idea of a locked down fortress but forget people live inside it. I'd be weirded out too if my fridge was snitching on me to the internet. Maybe just show them how to turn stuff off? Like, here's the eye you can close when you want to be alone.
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richard_nelson6mo ago
Yeah but who reads the manual for their own house lol
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